Last Updated: 12/03/2025
GI Money Foundation, Inc., doing business as Freedom Solve, is committed to protecting the privacy of individuals who visit our website, interact with our content, request information, or use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our website and related offerings.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
We may collect personal information when you visit our website, submit a form, communicate with us, or request information about our services. The categories of information we may collect include:
Personal Identifiers. Name, address, email, telephone number, and similar contact information.
Sensitive Identifiers (only when voluntarily provided). Social Security number or account information if you submit an inquiry or application requiring such data. (We do not request this information for general website browsing.)
Financial Information (only if voluntarily provided). Income, debt balances, employment information, or similar details needed to assess eligibility for debt-related services.
Commercial Information. Records of inquiries, forms submitted, services requested, or interactions with our website.
Internet or Technical Information. IP address, device identifiers, browser type, pages viewed, time on site, and referring URLs.
Geolocation Data. Approximate geographic location if enabled through your browser or device settings.
Audio, Electronic, or Visual Information. Call recordings and electronic communications when you contact us.
Professional or Employment Information. Employment details when voluntarily provided.
Information From Third Parties. Credit bureaus, affiliates, service providers, or publicly available sources, when necessary to respond to an inquiry or request.
We collect information directly from you, automatically when you use the website, and from third-party sources.
We may use personal information for one or more of the following purposes:
These uses apply to visitors, prospective clients, and clients alike.
Freedom Solve may share personal information as permitted or required by law. Information may be disclosed to service providers that assist with operational, technological, administrative, or customer support functions. These organizations are only authorized to use the information for the specific services they provide. We may also share information with our affiliates for internal business purposes, although certain types of affiliate sharing may be limited at your request. We do not share personal information with nonaffiliated third parties for their own marketing purposes unless you authorize such sharing. Freedom Solve does not engage in joint marketing with other financial companies. In addition, personal information may be disclosed to third parties when you direct us to do so, when required to comply with legal obligations, in response to regulatory or law enforcement requests, or in connection with a merger, acquisition, restructuring, or other business transfer. Freedom Solve does not sell personal information.
We use cookies and similar technologies to:
You may disable cookies through browser settings, although some features may not function properly.
When you call Freedom Solve, your call may be monitored or recorded for quality assurance, training, and compliance.
Our website may contain links to third-party sites, tools, or widgets. These third parties may collect information independently. Freedom Solve is not responsible for their privacy practices. We encourage reviewing their policies before interacting with them.
You may limit certain types of information sharing at any time. To limit sharing or request restrictions:
Your preferences apply regardless of whether you are a visitor, lead, or active client.
California Residents
In accordance with California law, we will not share information we collect about you with nonaffiliates, except as allowed by law. Among our affiliates, we will limit information sharing to the extent required by California law. Please visit Freedom Solve's California Privacy Policy for more information.
Nevada Residents
You may be placed on our internal "do not call" list by calling (844) 378-9760. Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St. – Suite 3900, Las Vegas, NV 89101; 702-486-3132 – BCPINFO@ag.state.nv.us.
Vermont Residents
In accordance with Vermont law, we will not share information we collect about Vermont residents with companies who are not affiliates, except as permitted by law. We will not share information about your creditworthiness with our affiliates without your authorization or consent.
Freedom Solve operates in the United States. If you access this website from outside the U.S., your data may be transferred to U.S. systems. By using the website, you consent to this transfer.
We use administrative, physical, and technical safeguards consistent with federal requirements, including computer security measures, secure files, and controlled access to facilities.
If you request updates or corrections to your information, contact us at info@freedomsolve.com. We retain information only as long as necessary for the purposes described in this Policy or as required by law.
Our website and services are not intended for individuals under 18. We do not knowingly collect information from minors.
We may update this Policy periodically. The date above reflects the most recent version. Continued use of the website indicates acceptance of any changes.
GI Money Foundation, Inc. dba Freedom Solve
3280 W. Hacienda Ave., Unit 211
Las Vegas, NV 89118
Phone: (844) 378-9760
Email: info@freedomsolve.com
| Why? | Financial companies have access to and must share your personal information in connection with the services they offer. Federal law gives consumers the right to limit some, but not all sharing of that personal information. Freedom Solve provides consumers with debt resolution services; such services will require Personal Information from you to perform the requested services. |
| What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and credit card or other debt; Account Balances and transaction history; Income and employment information. |
| How? | Freedom Solve needs to share customers' personal information in connection with the debt resolution services it offers. In the section below, we list the circumstances under which Freedom Solve can share their customers' personal information; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Freedom Solve share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes — to effect or carry out any transaction you requested, or as necessary to complete our contractual obligations with you. | Yes | No |
| For our marketing purposes — to offer our products and services to you. | Yes | Yes |
| For joint marketing with other financial companies | No | No |
| For our affiliates' everyday business purposes — information about your transactions and experiences. | Yes | No |
| For our affiliates' everyday business purposes — information about your creditworthiness. | Yes | Yes |
| For our affiliates to market to you | No | Yes |
| For nonaffiliates to market to you | No | Yes |
| Who We Are | |
|---|---|
| Who is providing this notice? | Freedom Solve is a 501(c)(3) Non-profit Agency. We aim to educate and provide realistic and achievable debt relief solutions that focus on the consumer's capacity to pay, enabling debt-burdened clients to resolve their debts as simply and as affordably as possible. |
| What We Do | |
|---|---|
| How does Freedom Solve protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and access to buildings. For more information, contact Customer Service at (844) 378-9760. |
| How does Freedom Solve collect my personal information? | We collect your personal information when you open an account, provide income information, provide account or employment information, or give us your contact information. We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
| Why can't I limit all sharing? | Federal law gives you the right to limit only: sharing for affiliates' everyday business purposes (creditworthiness information); affiliates from using your information to market to you; and sharing for nonaffiliates to market to you. State laws and individual companies may give you additional rights. |
| What happens when I limit sharing for an account I hold jointly with someone else? | Your choice will apply to everyone on your account. |
| Definitions | |
|---|---|
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. |
| Nonaffiliates | Companies not related by common ownership or control. We share with nonaffiliates in the categories of direct marketing companies, service providers, insurance companies, and broker/dealers. |
| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. |